MBNA Contact Number: 0345 062 062

Call MBNA on their UK customer service telephone number 0345 062 062 to contact a representative about your credit card repayments before discussing how to transfer money directly to your current account.


About MBNA

MBNA provides credit cards to millions of customers in the UK and now operates as a subsidiary of Lloyds Bank following a 2016 takeover. Notably, MBNA is one of the countries most popular credit card lenders, offering perks to customers such as the ability to transfer money directly to their bank account. It is also possible to apply for a MBNA card outside of the UK as the company offers credit to international customers.


MBNA UK Customer Services – 0345 062 062

Contact MBNA on their customer service helpline number 03456 062 062 to ask whether you are eligible to apply for a credit card with the Lloyds Bank subsidiary. For instance callers can enquire about the agreed spending limit and interest rates before deciding to take out a card. The customer service advisor will discuss the estimated rate of APR before detailing the exact amount of monthly repayments over an agreed period of time. If you have decided that you would like to take out a credit card then the customer service representative will be able to check your availability before assisting you with the application process over the telephone.

If you are already a MBNA customer then you may wish to contact an advisor for technical support for problems with your online account. For instance callers can ask for assistance with MBNA account transactions such as moving money from your credit card to your bank’s current account.


Credit Card Complaints – 0800 062 062

Contact MBNA on their freephone complaints telephone number 0800 062 062 if you are unhappy with the terms of your credit card agreement or with the conduct of a specific member of staff. Furthermore callers can use the MBNA complaints number to appeal against a late payment charge or to discuss whether they have been wrongfully sold PPI when taking out their credit card. Alternatively you may wish to discuss a charge for a late repayment if you believe that the error was not your fault but an issue with the bank.


Call Costs and Contact Hours

The MBNA customer service helpline uses a 03 contact number meaning that calls will be charged the standard local per-minute rate from both UK mobiles and landline telephones. Savvy callers will be able to contact the customer service department completely free of charge if they are using any inclusive free minutes as offered by your telephone’s service provider. However you will always be able to contact the MBNA complaints department for free as the helpline uses a 0800 freephone number. Both of the MBNA helplines operate during the same opening hours as their call centre is available from 9am-5pm Monday to Friday.


All MBNA Contact Numbers – at a glance

MBNA helpline UK Contact Number Opening Hours
Customer Services 03456 062 062 9am-5pm Monday to Friday
To Apply for a Credit Card 0800 068 8788 9am-5pm Monday to Friday
Credit Card Experts 0800 933 944 9am-5pm Monday to Friday
Complaints 0800 062 062 9am-5pm Monday to Friday


Write to MBNA

You can also contact MBNA for free when sending a written enquiry to their Head Office on their UK postal address: MBNA Limited, P.O. Box 1004, Chester Business Park, Wrexham Road, Chester, CH4 9WW, United Kingdom.