New Look Contact Number: 0344 499 6690

Call the New Look customer services department on the following contact number 0344 499 6690 to discuss an online shoes order, to discuss any available discount codes, or to ask about any upcoming sales on end-of-season dresses.


Customer Service Number – 0344 499 6690

You should phone New Look on their customer service contact number 0344 499 6690 if you have a problem following both a visit to a high steer store or when making an online order. For instance, customers will be able to discuss New Look’s returns policy over the phone before asking for the address of their nearest branch of the retailer to exchange items in person. Alternatively, you may prefer to ask for New Look’s returns address if posting your unwanted purchase back to the retailer. Customers may wish to ask how long it will take for their refund to be returned to their bank account but should also use this number to register a complaint if their order was damaged or not as described online. You can also call New Look customer services for tracking updates if they are unable to track the location of a delivery. In addition, customers who are unable to login to their New Look account to process an online order are able to reset their password, email address and payment information by phoning this number. If you are yet to make an order, New Look can provide information about upcoming sales or the availability of promotional discount codes to help save money on your purchase.


Store Card Enquiries – 0371 781 3051

You may use the contact number for store card enquiries 0371 781 3051 to discuss a problem with a New Look gift card. For instance, you may wish to check the available promotions and discounts available to cardholders. Alternatively, you can call New Look to ask for the scheduled dates of your repayments as well as associated interest rates after using your card to complete an order.


Information about Call Costs and Opening Times

Contact numbers that start with a local area code will cost the same per-minute rate as any geographic call made from a UK landline or mobile phone. However, New Look may be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff has inclusive free minutes. New Look customer services are available from 8am-8pm Monday to Saturday, 10am-6pm Sundays, whereas the store card department runs the opening hours of 8:30am-9pm Monday to Friday, 8:30am-8:30pm Saturdays, 10am-1pm Sundays.


New Look Phone Numbers

New Look Department UK Telephone Number Opening Times
UK Customer Services 0344 499 6690 8am-8pm Monday to Saturday, 10am-6pm Sundays
Store Card Enquiries 0371 781 3051 8:30am-9pm Monday to Friday, 8:30am-8:30pm Saturdays, 10am-1pm Sundays


New Look Postal Address

If you have been unable to solve your problem over the phone and would like to elevate a grievance with New Look, you are advised to send any correspondence and supporting documents such as sales receipts to the following postal address:

New Look Customer Services,
New Look Retailers Ltd,
Mercery Road,
DT3 5HJ,
United Kingdom